Following a year of lights, cameras and some serious sales action, local sisters Helen Colley and Claire Lenton are celebrating in style as they receive national recognition for their business achievements.
The successful siblings have received Hallmark's Gold Crown Retailer of the Year Award 2012 for their card and gift shop in Widnes. This great news comes just weeks after their second store in Rainhill, Something Special, featured on national TV as hosts to the creative card competition, Sketch Santa.
To claim their national award, Claire and Helen beat stiff competition from hundreds of other stores across the UK. Judging criteria included sales performance, customer service standards and the team's commitment to training, group events and the overall marketing of their business.
Speaking about their triumph, Claire said: “2012 was such a great year for our team. We've grown both our businesses, welcomed lots of new customers through the door and we appeared on ITV1's Daybreak to reveal the winner of a nationwide art contest! Being chosen to receive this national award really does put the cherry on the cake!
“We took ownership of Hallmark Widnes in April 2008 and, from the moment that we learnt about the Gold Crown programme, we made it our aim to win the Retailer of the Year award. In both 2009 and 2010 we were lucky enough to be chosen as a regional winner, placing us in the top four of the UK. Winning the national title against 280 other stores has left us speechless. We'd like to thank all of our fantastic colleagues for doing such a great job as well as our loyal and local customers for their continued support over the years.”
Hallmark's annual 'Gold Crown Retailer of the Year' competition was originally launched in 2005 to give recognition to the top-performing stores in its nationwide network. Helen and Claire are the eighth winners of the accolade and will hold onto the 'Retailer of the Year' rose bowl trophy for the next 12 months.
Hallmark's Gold Crown stores operate across the UK and Ireland; combining the best selection of Hallmark branded products with great service from involved, local owners.
Posted: 22 March 2019