Gibsons Games has been honoured with a King's Award for Enterprise for Sustainable Development.
Gibsons is one of 197 organisations nationally to be recognised with the award, recognised for its excellence in sustainable development.
The company is a fourth-generation family-business founded in 1919, a small team based in Surrey, committed to bringing people together with the fun and joy of puzzles and games.
Kate Gibson, Managing Director, said: "This award is an incredible honour for Gibsons. It celebrates the ongoing efforts of our team, past and present, who have shaped our sustainability model and prioritised how we can do better. I couldn't be prouder."
Posted: 8 July 2025
New research from Ventrica has revealed the revenue benefits for brands that invest in providing emotive customer experiences (CX) that consumers want.
The company surveyed over 2,000 UK consumers and found that over the last 12 months, only 4 per cent of positive experiences were delivered by AI and only 18 per cent were a combination of AI and human interaction. Furthermore, only just over half (53 percent) found chatbots to be a successful means of resolving enquiries, significantly lower than calls (87 percent).
This is leaving UK brands at risk of losing out on potential revenue opportunities, with the survey finding consumers would be willing to spend up to £100 more on a brand in the future, following a positive experience.
Posted: 8 July 2025
The Literary Gift Company is re-branding its trade website to reflect the evolution of the business and the broad range of topics and curiosities that inspire its products.
It marks a new phase for the company as it seeks to work with even more independent bookshops, libraries, museums, theatres, galleries and gift shops across the UK and beyond.
The Literary Gift Company Trade becomes Academically Gifted,www.academicallygifted.co.uk
The Literary Gift Company Trade website was created in response to calls from bookshops who wanted to stock products created for www.theliterarygiftcompany.com.
As the company's sister site, www.presentindicative.com, came online the company began producing a growing range of unusual design-led products with an academic twist. The new brand and website reflect this evolution.
Posted: 30 June 2025
Supplier of colourful jewellery, scarves and bags, Miss Milly has scooped the gong for Micro Business of the Year at the Herefordshire and Worcestershire Chamber of Commerce Awards.
"We have previously been a finalist for Most Promising New Business," explains a delighted Sarah Watmore, Owner. "And after a strong period of sustained growth it felt like the right time to enter these prestigious, local awards again. I am over the moon that our consistency, passion, evolution and success has been formally recognised."
Judged by representatives of the Chamber of Commerce and Luke Elliott from the Worcestershire Growth Hub, Sarah was presented with her award at a sparkling magic-themed evening at the Worcester Arena.
Posted: 25 June 2025
A new drive to grow the number of small businesses in the UK, through targeted support for side-hustles and start-ups, has been announced by Small Business Britain and eBay.
The new Side-Hustle Lab – a free, six-week online programme, designed to help people get started, scale up, and build successful businesses – will launch on 4th June.
With the number of small businesses falling by 9 percent over the last five years – from a peak of 6 million in 2020 to 5.45 million in 2024 – the organisations are jointly calling for greater support for start-ups, and particularly businesses starting life as side-hustles.
Posted: 3 June 2025
Following a strong period of wholesale growth across the UK, The British Hamper Company has announced ambitious plans to partner with over 170 retailers by the end of 2025.
The milestone reflects the increasing demand for the company's artisan food and drink range and a growing appetite for premium, British-made gifting products.
Since launching its own-brand retail range in Autumn 2024, the Lincolnshire-based business has seen more than 28,000 gift tins reach homes across the country. This consumer enthusiasm has translated into rising interest from stockists, with the wholesale division rapidly expanding its presence in key retail sectors.
The brand's award-winning range is already proving popular at leading garden centres.
Posted: 28 May 2025
G H Stafford & Son LTD — one of the UK's leading suppliers of leathergoods and accessories — is launching a nationwide Window Display Competition to celebrate the creativity of independent retailers. The competition kicks off on Saturday 24th May 2025.
Retailers are invited to submit photos of a window display featuring G H Staffords' products by Monday 7th July 2025, with a £100 account credit awarded to the best entry in each of six regions:
Scotland & NI, North, Midlands, South, Wales, and Ireland.
Posted: 22 May 2025
The Creative Retail Awards has unveiled the judging panel for the 2025 Awards, which celebrate innovation and excellence across the retail, leisure, and hospitality sectors.
This year's panel is tasked with selecting the most impactful projects.
The 2025 judging panel includes:
· Isabella Fish – Retail Editor at The Times and The Sunday Times, widely recognised for her in-depth coverage and analysis of trends shaping the retail landscape.
· Ian Scott – International retail consultant and founder of Ian Scott Consulting, known for his expertise in retail strategy and global trends. He is notably credited with introducing the concept of Symbiotic Retail, an approach that advocates for all retail channels to function cohesively as a unified ecosystem to enhance the shopper experience.
Posted: 29 April 2025
New research from jewellery brand Azora reveals a cultural shift in how Brits shop for jewellery, with younger generations abandoning trend-led buys in favour of minimalist, meaningful pieces that define a new kind of status symbol – the capsule collection.
In a nationwide survey, conducted to coincide with Earth Day, the data found that eight in ten Gen Z (people under 28 years of age) consumers now shop exclusively for everyday or investment pieces. For Millennials, the figure is two-thirds. Jewellery has become an expression of personal identity – worn daily, chosen with care, and rooted in emotional significance.
Despite the UK jewellery market exceeding £11 billion in 2023/2024, today's shoppers are embracing a "fewer, finer" mindset.
Posted: 28 April 2025
Voyado, the Swedish retail technology platform, has unveiled new research into UK consumer spending habits, revealing a strong preference for in-store shopping across the UK's leading retail brands.
The study, which surveyed 2,000 UK consumers, highlights the continued appeal of physical stores, even with a flourishing e-commerce landscape.
According to the research, John Lewis and Next are among the few retailers where online preference exists, with 17 percent of consumers opting for digital shopping. At Marks & Spencer, 45 percent of shoppers prefer in-store visits, while UK supermarket clothing brands F&F Clothing from Tesco (50 percent) and George at ASDA (42 percent) see significantly more engagement in physical retail spaces than online.
Posted: 8 April 2025
