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Selfridges named world's best department store

It's official - Selfridges has been named the best department store in the world.

Members of the Intercontinental Group of Department Stores (IGDS) and the International Association of Department Stores (IADS) picked Selfridges from a short list of world famous stores, including Bloomingdale's in New York and Lane Crawford in Hong Kong.

The accolade was awarded based on a number of criteria including clear store brand, store and service innovation, outstanding in-store experience, excellent customer service and strong financial performance.

"We are delighted to have won this very special award and very proud of our teams who have all contributed in making this happen. This is very much in recognition of all their hard work. This centenary-old brand, built on the most extraordinary heritage, confirms that Selfridges is the most relevant and exciting department store today," commented chief executive Paul Kelly.

Selfridges will hold the title until the next Global Department Store Summit, which takes place in 2012.

Date Posted: 1 July

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